Ordering Process
	Shipping Information
	General Mailbox Information
	Wholesale Order Forms (requires password)

Ordering Process

The ordering process is simple:

	You can contact us via telephone @ 1.800.345.6734 to speak with a personal representative who can help answer any ordering questions you might have.
	By printing the order form and faxing it directly to our shipping office. Orders will normally be sent out the next business day. The fax number is 650.340.9680.
	We accept the following credit cards to simplify the ordering process: American Express, Visa, MasterCard, and Discover Card. We also accept personal checks with mail-in orders if that makes the process easier for you.
	Ordering on-line at our online stores (please contact us at 650.340.9600 for on-line ordering information.

Miss Scarlett is available in most cities throughout the United States and International locations. Please call us toll free @ 1.800.345.6734 for information on where to purchase Miss Scarlett locally, or send us an email at gourmetimage@aol.com, we would love to hear from you!

We at Miss Scarlett love to hear from our customers! Please feel free to send us feedback at any time regarding our products, what you would like to see, any questions, and most of all - How happy we can make your friends and relatives by sending them Miss Scarlett products for holidays, events, gifts, neighborly exchange, weddings, martini lovers, vegetarian's, and just to put a big smile on someone's face! Just because!

Happy shopping and enjoy!

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Shipping Information

All orders are shipped via Fed Ex, or standard cargo freight, depending on weight and distance. The best possible rates will be extended to our customers and calculated by package weight and distance. Most orders are shipped Fed Ex ground, with the exception of non-mainland locations (Hawaii, Alaska, etc.), which will be shipped via 2-day air or via pallet orders.

Orders generally leave our warehouse in California the next business day; you will receive an invoice confirmation of your shipment in the mail with your purchase information once your products have shipped. If you have not received your order within two weeks, please contact our Customer Service Department at the contact information below.

Please be sure to provide your name, address, phone number, and the date of your purchase when requesting update or general information on your shipment.

We guarantee 100% Customer Satisfaction and we will accept any and all ideas on how we can improve our services.

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General Mailbox Information

Miss Scarlett Specialty Foods
PO Box 1488
Burlingame
California, USA
94010
Attn: Customer Service Department

Physical Location
Miss Scarlett Specialty Foods
1339 Rollins Road
Burlingame, CA 94010

We welcome walk-ins!

Should you have any questions about our shipping rates or policies before or after you place an order, please don't hesitate to contact our customer service department. Thank you for shopping at Miss Scarlett Specialty Foods!

To contact customer service, please e-mail us at gourmetimage@aol.com or call us at (650) 340-9600, Monday through Friday, 9:00am to 5:00pm PST.

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